Subject to these terms, we offer refunds on the purchase of clothing only. We offer only an exchange of any jewelry if defective,and not on the provision of services. Our returns or exchange period lasts for 14 days after you receive any item. If 14 days have gone by since delivery of your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible to return an item for a refund or exchange, it must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return or exchange, we require a receipt or proof of purchase.

Where items have been made or personalised for you, they are non-refundable unless defective. Please be sure to confirm all items prior to purchasing.

If you need to return or exchange an item, send us an message with your email to our message center on this website and we will provide you with the address to return your items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange and will process your refund or exchange within seven business days after the returned item is confirmed to be in reasonable condition.

When you are returning items, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. If product is found to have been defective or damaged, then Vintage rings & Piercings & Things will fully reimburse for all return cost.